User's Guide Center
  • Why Thrift Marketplace?

    Thrift Marketplace is not just an ordinary online platform for buying and selling second-hand goods. Our goal is to facilitate the access of the community and English-speaking citizens living abroad to buy and sell their products and services in the form of a safe, fast, and simple platform in English. Our localized approach addresses the challenges faced by expats, including limited access to postal services, shipping infrastructure, and online payment options. Join your vibrant community and discover a hassle-free way to meet your shopping needs. Moreover, it's an online business directory for local businesses and the Real Estate Market

    To get started, just Enroll, create an account, and start browsing or listing items you no longer need.

  • How to Make a Purchase

    The Thrift Marketplace serves as a bridge to establish a relationship between buyers and sellers. While browsing the listed products, whether they are apartments or second-hand items, you can use the provided form to leave a comment at the bottom of each page. If you require additional information, such as details on the condition of the item, delivery options, and shipping costs, or if you wish to request a visit for further details, you may register your message. Communication between parties, including managing and processing these messages, will be handled automatically via email without our intervention. Any agreements made between the buyer and the seller are not within our control. We strongly advise all parties to take advantage of this communication opportunity by adhering to legal considerations and remaining fully informed. Our mission is to connect people!

  • How to Sell on Thrift Marketplace

    Selling Second-hand Goods like preloved clothes can be a great way to earn some extra cash, or to streamline a small side business into an unexpectedly successful career. Thrift Marketplace has tried to make this process as simple as possible for you!

    In Thrift Marketplace, there is no intermediary between you and the buyer. You are fully responsible for the items you list. Adhering to the rules is essential, as they are the foundation of our strong community. Join our vibrant community and enjoy a hassle-free way to meet your shopping needs.

    Selling on Thrift Marketplace is straightforward – we have simplified the process for you!

    First, create your Thrift Marketplace Account and wait for the activation email. We have streamlined this process for your convenience. Before accessing your seller account panel, follow these steps to list your products for sale or donation:

    1. Snap Quality Photos

    • Take multiple photos of your items from different angles. Shoppers appreciate seeing the product from various perspectives.


    2. Provide a Detailed Description

    • Include the brand and product name, as these are what shoppers typically search for.


    3. Price Fairly

    • Research similar listings to gauge a fair price for your items.

    Remember, there is no intermediary in Thrift Marketplace. You are legally responsible for the items you list. The arrangements for payment and delivery are solely between you and the buyer. Thrift Marketplace does not involve itself in claims regarding authenticity, value, pricing, or transactions.

    Our role is to provide a platform for you to sell your goods. However, if there are reports of rule violations or abuse, your account will be deactivated immediately, and you will not be able to create a new one.

  • Terms and Conditions for Listing

    1. Listing Guidelines:

    • To ensure the safety and satisfaction of all users, Thrift Marketplace has established the following guidelines for listing goods. Compliance with these rules is mandatory for publication.

    2. Listing Duration:

    • Listings shall remain active for two months. Upon expiration, listings will automatically deactivate unless renewed. In select free categories, listings may be extended beyond two months to enhance visibility.

    3. Daily Listing Limit:

    • Users are permitted to list a maximum of 10 products within each main category per day. Users seeking to list more than this limit must upgrade to a Premium User account.

    4. Geographic Restrictions:

    • Listings are currently limited to products located within the city limits of Loja. Additional cities may be added in the future.

    5. Product Specification:

    • Each listing must pertain to a singular type of product or service. Modifications to contact information or category are prohibited after publication.

    6. Non-compliance:

    • Listings that do not adhere to these terms may be denied publication or removed post-publication at the discretion of Thrift Marketplace.

    Adhering to these rules not only enhances user satisfaction but also improves overall functionality.

  • Why Is It Important to Have a Business Profile on Thrift Marketplace?

    The American expatriate community is rapidly growing, and it is essential for local businesses to adapt and meet their needs. Thrift Marketplace has developed a platform specifically designed to help local businesses flourish by catering to English-speaking immigrants.

    To participate, ensure your business is listed in relevant directories and create English-language content to introduce yourself to the community.

    Thrift Marketplace made it as easy as possible for you! if you are a local business owner, you can create an account, and we will set up your business profile free of charge. For the first three months, you can introduce your products and services to our user community without incurring any fees.

  • Information Needed to Create a Business Profile

    1. Business Logo Image File:

    • This can be a personal image for individuals. The file format should be PNG and should be a circular image without a background, with dimensions of 150 x 150 pixels.

    2. Profile Header Image File:

    • This image will be displayed in the profile header section and can be in PNG or JPG format, with dimensions of 1920 x 360 pixels.

    3. Service Images:

    • Provide at least three images related to the services you wish to display in your profile. These images can be in PNG or JPG format, with dimensions of 480 x 250 pixels.

    Note: Do not worry about the quality and dimensions of your images. Send us what you have, and we will adjust them to the appropriate dimensions and format as per the instructions above.

    4. Business Title and Abstract (Header Section):

    • A title and abstract text, with a maximum of 200 characters, will be used to introduce your business in the header section.

    5. Business Title and Abstract (Overview Section):

    • A title and abstract text, with a maximum of 400 characters, will be used to introduce your business in the introduction section.

    6. Contact Information:

    • Please include your exact address, email, and WhatsApp contact number.

    7. Service/Product Descriptions:

    • Provide at least three titles and summary texts to introduce your services or products, to be displayed at the end of your profile. These summaries should be at least 150 characters each. If you have additional specifications about your services, please send them as well, and we will upload your content and reference them through these banners.

    8. Additional Information:

    • These are the minimum requirements to create your profile. If you can share a more detailed description of your services, additional images or PDF files related to your business, and links to your social media accounts, we will upload this information for you. You will have full access to edit the uploaded content or add new content through your user panel.

    Please refer to the attached image for an example of a completed profile. This will show you how your content will be displayed, based on the information provided in each section. We hope this gives you a clear understanding of the importance of providing quality content.

  • Thrift Marketplace Data Privacy Policy

    Thrift Marketplace Data Privacy Policy describes how Thrift Marketplace, processes your personally identifiable data and personal information. This Privacy Policy applies to individuals and customers who interact with Thrift Marketplace online.

    As part of our efforts to facilitate and make your experience with Thrift Marketplace as user-friendly, enjoyable, and productive as possible, Thrift Marketplace may collect and use certain information you provide to us. Please review the entire policy to learn about the types of Data we process.

  • How Thrift Marketplace Processes Customer Account Data

    There are two general scenarios when Thrift Marketplace collects and processes your personal information:

    1. When you visit a Thrift Marketplace public-facing website or request to receive information about Thrift Marketplace or our products;
    2. When you establish a Thrift Marketplace Account and use our platform. This is Customer Account Data.

    We use Customer Account Data to further our legitimate interests to:

    • Understand who our customers and potential customers are and their interests in our Products,
    • Manage our relationship with you and other customers,
    • Carry out core business operations such as accounting, grant appropriate access to Products,
    • Understand Product usage to improve functionality and the experience of our customers.
    • To provide, maintain, personalize, and improve our Products and Sites and to deliver the information and support you request, including support, marketing, and administrative messages;
    • To send you news and information and to communicate with you about our Products.

    Note: You may opt-out at any time of receiving promotional emails from us by following the instructions in those emails.

  • Is Customer Account Data Processed When You Visit Website or Request Information?

    When you visit the Thrift Marketplace website or request more information about Thrift Marketplace, we collect information automatically using tracking technologies, like cookies, and through web forms where you type in your information. We collect this information to fulfill requests made through the web forms, to learn more about who is interested in our Products, and to improve the navigation experience and content of our web properties.

    We additionally collect some information automatically, like your IP address and user name, when you log in to your account and use the product. We use this to understand who is using the Products and how, to detect, prevent, and investigate security incidents.

  • Data Collection Technologies

    We use cookies, software analytics, and other data collection technologies to provide you with a better experience when you use the Products. These technologies help you log onto the Products, remember your settings and preferences; help us keep your information secure.

  • How Long We Store Your Customer Account Data?

    Thrift Marketplace will store your Customer Account Data as long as needed to provide you with our services and to operate our business. If you ask Thrift Marketplace to delete specific personal information from your Customer Account Data we will honor this request unless deleting that information prevents us from carrying out necessary business functions, like billing for our services, investigating claims, incidents, or potential fraud, conducting required audits, or as otherwise required by law.

  • How To Make Change About Your Customer Account Data?

    Your preferences about how we use your information are important to us and, when possible, we aim to honor them. You can contact our support ([email protected]) at any time to request to access, modify, or delete the Customer Account Data we possess about you, or to opt out of promotional communications.

  • Does Thrift Market Share My Personal Information with Others?

    Thrift Marketplace does not sell or allow your Customer Account Data to be used by third parties for marketing purposes. Further, we do not sell your Data or share it with third parties for further sales and marketing purposes.


    Moreover, Thrift Marketplace uses reasonable organizational and technical security measures designed to preserve the security of your Personal Data, including without limitation, encryption technologies and authentication tools. Note, however, that no data transmitted over the Internet is 100% secure, and any information disclosed online can potentially be collected and used by parties other than the intended recipient.

  • Children’s Privacy

    We respect the privacy of children. Our Products are not designed for individuals under 18, and Thrift Marketplace does not knowingly collect Personal Data from children under 18. If you believe we may have collected information from an underage person, please contact our customer support team at ([email protected]), and we will promptly delete it.

  • Third-Party Links and Products

    Trift Marketplace provides links to third-party websites operated by organizations not affiliated with Thrift Marketplace. We do not disclose your data to these organizations. We neither review nor endorse, and are not responsible for, the privacy practices of these third parties. We encourage you to read the privacy statements of every website you visit. This Privacy Statement applies solely to information collected by Thrift Marketplace through our Products. If you have any questions about the Thrift Marketplace Privacy Policy, please contact our customer support team at ([email protected])

  • Your California Privacy Rights

    Thrift Marketplace has relocated its server infrastructure to San Francisco! This strategic move aims to provide faster, more reliable access to our services. We're committed to maintaining the highest privacy and data confidentiality standards while strengthening our security infrastructure to better serve you.

    It's important to know that California Privacy Rights are primarily governed by two significant pieces of legislation:

    • The California Consumer Privacy Act (CCPA)
    • The California Privacy Rights Act (CPRA)

    Thrift Marketplace will not sell or share your personal information with third-party companies for their direct marketing purposes. However, under California laws, California residents can request information from us about whether we have disclosed Personal Data to any third parties for the third parties’ direct marketing purposes. California residents desiring to request further information about our compliance with these laws or have questions or concerns about our privacy practices and policies are welcome to contact our customer support team.

Today’s Deal
Our Impacts
  • Empower Women and Girls

    At Thrift Marketplace, we are committed to breaking down barriers and providing equal opportunities for all. This is part of our social responsibility. That's why using Thrift Marketplace is entirely free for women and girls. Whether you're a budding entrepreneur or simply looking to explore new possibilities, our doors are wide open for you. simply sign up for free and kickstart your own business today!

    .
  • Creating a Culture of Donation.

    Let us demonstrate the immense value of secondhand goods. Donate the clothes and shoes that still have life left in them. Explore items you won't find on store shelves. Thrift Marketplace is open to everyone who believes in creating a Culture of Donation. Together we can make a difference. We want to increase public awareness! With your generosity, we are the ones who can reverse the trend.

    .
  • Believe in a Sustainable Future

    Say ‘goodbye’ to the items you no longer use and ‘hello’ to exciting discoveries. Letting go has never felt this refreshing. It's almost as satisfying as stumbling upon your next favorite thing. Thrift Marketplace is your go-to destination for decluttering or uncovering treasures that will rejuvenate your space. Shopping secondhand not only cuts costs but also propels us closer to a sustainable future.

    .